Terms and Conditions
At Diaspora Roots and Routes, we are committed to providing our clients with exceptional travel experiences that create everlasting memories. Please read our full terms and conditions for more details on our policies and procedures:
The following are the terms and conditions that apply to any trip booked with Diaspora Roots and Routes . By booking a trip with us "you" "your" "traveller" acknowledge that you have read, understood and accept these terms and conditions and are entering into a contractual agreement with Diaspora Roots and Routes.
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To secure a spot on the trip a deposit of USD300 is required ,with the balance payable in full or instalments on or before 90 days to the trip.​​
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Cancelation policy: due to the preparations involved, pre-payments made with the service providers and this being a small group tour, there will be no refund of the deposit. If you cancel your trip, you are welcome to transfer the trip to another person who is interested or email us on info@diasporarootsandroutes.com to discuss the possibility of joining another trip.
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You are eligible for a FULL REFUND of anything above the deposit, Please allow us 10 to 15 working days to process your request. You are also entitled to a FULL REFUND if your deposit payment was made and you never got a slot on the trip.
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Each monthly payment becomes non refundable 30 days after the due date for that payment.
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Please note that due to the tight schedule we have made it an adult-only trip.
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The quoted rate is for standard rooms in the different accommodations and single rate supplement applies.The rates are guaranteed until a deposit is received, but may be subject to change at a later date.
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Specific requests and special dietary needs should be advised at time of booking, effort to secure a special request cannot be guaranteed.
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All government taxes , hotel levies and park entry fees are included.
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We reserve the right to make changes to any aspect of the travel including itinerary,accommodation,activities and services- especially if deemed necessary due to circumstances beyond our control.The itinerary is made in advance in collaboration with locals or with experience from previous trips.
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